Ring picks up other people’s motion but not me

It’s like I’m a ghost to the ring, it picks up the slightest motion and records and records when other people walk to the door, but every time I walk to the door or walk by it, etc IT DOESNT PICK UP MOTION. Like it doesn’t record, doesn’t say motion detected when I would even walk right up to it, what is this

Hi @user54970. Try the following steps to help with your concern:

We also have this Community post on how to optimize your motion detection for your Doorbell. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.

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