I have been able to connect my camera peephole ring with my Alexa echo show 5, when I do the two way communications, I can only unmute and speak to the person outside my door, but I can’t hear what they say.
Hi @Jzeppenfeldt ! Can you please try these steps below ?
Troubleshooting Tip #1:
- Delete devices from Alexa App, then re-discover devices. Try again.
Troubleshooting Tip #2:
- Unlink/relink skill. Try again.
Troubleshooting Tip #3:
- Confirm that 2-way talk works on Ring app. If it doesn’t work on Ring app, the problem is not related to Alexa.
Troubleshooting Tip #4:
- Ensure the proper voice command is being used (ie: “Alexa, talk to Front Door”).
Let me know if that works!