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Ring Security Cameras

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Ring Outdoor Spotlight Battery Cameras Just Stop Powering On!
troubleshooting
cs-support
wireless-security-cameras
power-issue
battery-security-cameras

I just had three of my Ring Outdoor Spotlight Battery Cameras just stop powering up. I tried new batteries, all reset procedures and even tried calling Ring. They went through all the trouble shooting with me and nothing worked. These cameras cost allot of money as I have six outdoor cameras and ten indoor cameras. The Ring representative said that I had to buy new cameras and the best that they could do, is give me a measly 35% off. That still costs hundreds of dollars. These cameras are only a couple years old. For what I have invested in Ring, they should last ALLOT longer than a couple years. This is ridiculous. I am so disgusted!

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27-03-2022 10:57:30

Responses (1)

  • M

    Reaching out to our support team was the best step to take. They will always have some solution to offer neighbors. When it comes to coverage, check out our [Warranty page at Ring.com](https://ring.com/warranty) for details. You can also extend your Warranty coverage when [subscribing to a Ring Protect Plus and Pro Plans](https://ring.com/protect-plans), however, it would have to be subscribed without lapsing while your original warranty is in place. For any other neighbors with a similar concern, feel free to reach out to our support team for troubleshooting and assistance. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

    0

    29-03-2022 02:36:36

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