Ring only alerts when close yo phone

My ring doorbell inly sends alerts to phone when phone is very close by.

Hi @user37136. What model Doorbell do you have? Does Live View work? What type of phone do you have, and is the OS on it updated to the latest version? You get notifications when you’re at home, but they stop when you leave? This extra information will help me look for troubleshooting steps you can try to help with your concern.