Ring Video Doorbell

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Ring Notifications NOT getting to mobile device IOS
troubleshooting
ios
notifications

Hello, I have two cameras and a doorbell and approx 3 weeks ago, I enabled a 'motion settings schedule' on the doorbell and since then, ALL notifications to my mobile device have stopped. I have since removed the schedule, deleted the app several times and reinstalled, spoke with Ring Support and whatever changes I make seem to to reactivate the notifications for a short time, but then again the next day ALL notifications stop. I have reviewed ALL settings in the app, on my phone and everything is as it should be so far as I can tell and I have had the doorbell without any issues for a couple of years, but since I enabled motion scheduled even for a brief time, it has messed everything up? This is hugely frustrating as I am not being notified when someone rings the bell or is detected by the cameras Finally, the notifications are going to the app as they are all registered and I can see them if I go into the app dashboard, but I am not actually being alerted of that to my phone! My wife has the app also and she is getting all alerts ...it is so random that it starts to work and then stops?? Please help! Thanks

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17-07-2023 08:38:24

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