Ring App
Ring notification issue
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14-11-2023 04:31:18
Responses (1)
No, it’s not a setting on my phone. I have IOS. Everything worked PERFECT for a few months and then the Ring employee on the phone told me I needed to update my app. So I did and now it only says “Ring Notification”. It will not tell me what specific notification it is. It’s been months since my post and I’m still having the same issues. As if that’s not annoying enough, the employee had the audacity to say, “this was NEVER an option. Those specific notifications NEVER occurred on RING- ever.” Okay? lol Ring has the worse customer service. After upgrading the app ALL of these issues started and I cannot get them back to how they were in the beginning. If I didn’t have to pay for this service I wouldn’t!
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03-02-2024 11:23:02
As far as the neighbors app !! What a joke! Someone was trespassing in my yard and ring denied it but someone got mad at their neighbour because their tree fell and Ring posted it. Another guy lost his drone and Ring posted that. My prediction is that another company will surpass Ring because Ring can be very annoying.
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03-02-2024 11:25:10
@user66511 I’d be happy to look into this further if you can share a screenshot of these notifications. Having an example is helpful so I can consult with my team to find a resolution.
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05-02-2024 06:40:19
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Caitlyn_Ring
1
15-11-2023 04:54:52
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