I am absolutely disgusted and disappointed in Ring.
I live in Barbados. 3 years ago, I spent thousands of dollars purchasing cameras and doorbells from Ring as my home security system. At the time it was easy to pay for your Ring Protect Plan through Amazon.
Suddenly last year, Ring stopped allowing you to pay through Amazon and is forcing you to pay via Ring.com. However, Ring.com does not accept international credit cards.
After wasting hours on the phone with useless customer support who kept telling me there must be a problem with my cards, I finally got through to someone who admitted that Ring Protect plans are no longer supported outside of the US.
So now my investment of thousands of dollars in equipment is wasted because I don’t have access to a US credit card to pay a measly $100.
And the worst part is that Ring doesn’t seem to care that they’ve shafted thousands of people who are now stuck with products they can’t use for the purpose they were bought.