Ring motion detection not working

[Dmn0166]

Good evening,

I have a wireless camera at my front door. I’ve recently noticed my ring camera would not be activated by people approaching my front door. Delivery drivers, family coming home, etc. but it does detect when one of us opens the door to receive the delivery.

Here’s a screenshot of my settings. Sensitivity is on max.

Any advice?

Thanks

[Caitlyn_Ring]

Hi @Dmn0166. Which model of Ring Camera is this? You can find the device name on the Device Health page in the Ring app. Also, approximately how high is it mounted, and how far downwards is the Camera angled?