Why is it my Ring doorbell (which is only approx 8-9 months old . Decides to record a certain motion which is usually not urgent - but decides to NOT RECORD important things which are straight in front of the camera lens ??
there are so many times this has happened ! The last time was today at 6.52 a.m it recorded two did walkers approx 15feet away & then at 6.58 didn’t record a car which was parked in my way since Friday evening and left without being recorded ?? I wanted to speak with the car owner but missed him because of Ring not recording : this has happened so many times but this was the last straw !! What is the point of me paying mo they fit a service when so many times it has let me down at a crucial moment !
I would like an answer as to why this happens plus I want to discuss :- either a replacement (as this one is clearly faulty ) plus I need to discuss compensation for the various times it’s not recorded an important moment ! After all, the reason I bought Ring Doorbell is to record moments which could / would be used for police if my business : van : tools in my van were stolen by a break in and could potentially be missed as usual by RING DOORBELL CAMERA !