Ring Mac app does not display Floodlight Cam Wired Pro


I set up a Floodlight Cam Wired Pro via my Ring iPhone app and everything works perfectly. But when I log into the Mac version of the app, I only see my Doorbell displayed. I see both just fine in the iOS app.

Both devices are at the same location. Is there a bug with the Mac app, or maybe something else I missed? I tried logging off and then on, and also deleting and reinstalling the app, still nothing. Pretty sure it’s the latest version.

Any help appreciated.

Hi @amowad. A similar question was answered in this Community post here. In short, the Floodlight Cam Wired Pro is not available on the Mac version of the Ring app because it is no longer receiving updates for devices.