Ring keypad charging cable and wall adapter replacement?

Products Ring Alarm
#1

How do I go about getting the charging cable/adapter replaced for my 1st generation ring keypad? How much would it be to replace?

I had guests stay over before the pandemic it seems like someone must have swiped the wire/adapter it. :confounded:

#2

Hey @snvoid. If you reach out to our support team here, they can help you get a replacement cord. In the chance you are in a pinch in the meantime, the cable is just a standard micro USB, similar to a phone charger. :slight_smile:

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