Ring Keypad Blinking Red

I have a ring alarm keypad and the battery LED just blinks red when plugged in. Anyone run into a similar situation?

Hey @klau. If the Keypad is blinking red, this just means that the battery is low and charging. Does the blinking red light eventually go away, or it is blinking the whole time? You will also need to ensure you Keypad is online and connected in the app! :slight_smile:

Thanks for the answer. Before the red light would go away and the keypad unit wouldn’t be charged, but turns out the USB charging cable may have been faulty.

Strangely I had charged a completely different keypad unit with the same cable and it worked fine so I didn’t think that was an issue.

Oh well, back in order now!

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