This has happened a few times already now… I just paid my monthly $6 for 2 cameras ($3/each) on March 6. Today, March 17 RING is attempting to charge my card again. Why? It is a monthly fee if I am not mistaken, correct? Why do you keep trying to double charge me? After the last time this happened I decided to lock my card. Good thing I did or you would just be taking my money as you please. Shouldn’t there be a set date for this to be done? I’m trying to find out why this keeps happening.
Hi @80_Angelina. For billing concerns regarding your Ring Protect plan, please contact our support team so they can assist you. The Ring Community is a public neighbor-to-neighbor forum, so we can’t look at your account details to help with a question like this. You can give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.