Ring is hard wired yet i have to keep charging battery. is it not possible to use AC power source?

ring is hard wired yet i have to keep charging battery. is it not possible to use AC power source?

I installed my doorbell camera 4/4 and there was no indication that the Wi-Fi or AC connection was an issue. On 4/18 I lost wi-fi and all video access…
I wish there was a user friendly device function indicator included in the app for all users.

If you have a lot of motion events then it could be your battery isn’t keeping up. Try tweaking your Motions Settings down.