Ring intercom e URMET 1130/3D

[antoniorati]

Hello. I connected my ring as described by app

A6-7

A5-9

A3-2

A2-1

A1-6

The test procedure is not completed.

I move A6 out of 8

I complete the test but the sound of the intercom arrives on the app but I don’t open the door.

How can I fix it? I know that the A5 cable is the door opener: where should I connect it?

Thanks for the answers.

[Caitlyn_Ring]

Hi @antoniorati. The Ring Community forum offers general support in English only at this time. For assistance with your Intercom, I’d recommend reaching out to our Intercom support team, either via phone or email.