Hi @ChaoticHotMess. Contacting our support team is always a good step as every neighbor's home and network conditions will vary. You can also find some troubleshooting steps for Live View concerns in our Community Post we have on the topic [here](https://community.ring.com/t/live-view-not-activating-and-connecting-troubleshooting-tips/249). I would also recommend checking your RSSI to make sure it's indicating a strong wifi connection on your device. You can read more about RSSI [here](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229#M4) as well. I hope this information helps, and you can always follow up with our support team as well. :)