I just picked up another Indoor Cam today and feared I’d have this issue, but fortunately everything worked fine. Make sure you’re allowing a lot of time for the camera to update and reboot before pressing any buttons, or power cycling the camera.
I wanted to share what I noticed as I set this up. Maybe it will help some of you, maybe it won’t…
Today’s new Indoor Cam is my 3rd one, and 7th overall wired Ring camera. I’m fairly accustomed to setting these up. I noticed this time, this Indoor Cam took quite a while to setup and install the updates. Curiously, the app reported the firmware was already up to date. However, the blue circle/refresh symbol appeared over the thumbnail of the tile, and I couldn’t access Motion Settings because the app would tell me to wait as it finished this update.
I noticed the blue light on the camera turn on/off several times. It would blink a few times as well. Then, after easily over 5 minutes, the camera powered off and went offline. I had a message in the app the cam was offline, and the blue light wasn’t doing anything. It remained off for a good 2-3 minutes and I thought for sure the update bricked it. Then, the blue light lit up and the camera came back online. The entire update process probably took around 10 minutes. My WiFi is fairly fast, but this update/setup easily took longer than any other Ring cam I setup–including the other 2 Indoor Cams. That cam is setup and working perfectly fine now for a few hours.
If you’re not, make sure you wait long enough for the camera to reboot after it shuts off. I’m wondering if maybe someone hits the setup button, or power cycles the cam during this point is causing them to brick. Again, that’s at best just speculation. Once it starts updating, just let it go and walk away for 10 or 15 minutes. I thought for sure mine was dead but it ended up being fine.
Hopefully this might help someone. I know I’m NOT the most patient person at times.