‎Ring indoor camera, night vision help please

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S

Sam90

Ring indoor camera, night vision help please

hardwired-security-cameras

troubleshooting

Hi. I was looking to see if my indoor camera is performing correctly.. the night i got it and 2nd night, the picture looked like the pic ill upload. Now it just looks comletey dark and nothing can be seen unlike before on the first 2 nights. Nothings been changed. ![Screenshot_20211130-212220_Ring|690x310](upload://ln4R02Dx6xBNj8ytaMXUTIweD1J.jpeg) Any help/advice please.

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05-04-2022 09:53:19

Responses (2)

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Sam90
How it is now ... ![Screenshot_20220405-221631_Ring|690x310](upload://dfzvvAD59S3VBAvj9P2liDRnxJs.jpeg)
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05-04-2022 09:54:06
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Marley_Ring
This looks like a dark area without lighting, however, the second video looks to not have an image at all. Check out your [RSSI in the device health section of the Ring app](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229), just to ensure for optimal wifi signal. Next, check out our [Help Center article](https://support.ring.com/hc/en-us/articles/360038559351-Understanding-Color-Night-Vision-and-Troubleshooting-Night-Vision) for troubleshooting night vision. I hope those tips help! :)
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06-04-2022 02:54:10
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