Wont turn on and no blue light at all. It is dead as. Barely 2months old. Disappointed!
Hi @oilongam379. I’m sorry to hear that this has happened to you! No worries though, our support team can take care of this for you. Since the device is not booting up, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Since your device is 2 months old, they may be able to do a warranty replacement on the device if they cannot get it to function again when on the phone with you. You can learn more about our warranty here.