I ordered this Ring Indoor Cam on November 5, 2019 and it WILL NOT stay connected to my WiFi Network and I never have any trouble with my Ring Pro Doorbell. When I try to reset it, the only way I can even get it to respond is to unplug it, wait 20-30 seconds and to plug it back in to get it in SETUP MODE and then it might stay connected for about 15-30 minutes. It is in my garage and only about 25 feet away from a WiFi repeater and thru one wall. Please tell me what I need to do or replace this defective camera…
Hey @Plumbob1950. Since you have done a reset on the device and it was to no avail, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.