Ring help@ring.com

Is anyone working at Ring? My spotcam stopped working and I emailed over a week ago with no response?

Odd, seems like customer service after I buy is non-existent. I have 6x ring products too and the plus plan!?

Hey @Jarhead916. Support via help@ring.com has been discontinued for a couple months now due to COVID-19. My apologizes for any confusion or time lost while your device has not been functioning. For immediate support, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Let me know if you’re able to get in touch with our support team and how this goes! :slight_smile: