Ring has serious flaws

I've bought a "Ring door view cam". Quite pleased with the basic unit, but it does have serious design flaws! Why does it ring outside the house where you can't hear it! This is of no use whatsoever. I've bought two " chime units" but they play a sound for 2 seconds, totally useless. Why can't the user increase the duration of the period for which the bell sounds? I have bought £10 doorbells which are far more effective at alerting me to someone at the door, than this system costing £200. Also the highest volume of the chime is very low. Why can the highest volume be set a a louder level? Is this bad hardware design or bad software design? Why is the product so badly thought out and poorly designed. £29 each for chime products that don't work! Total rip off. Very unhappy