Hi @requiredusername. It sounds like you’re describing Rich Notifications, which sends you a snapshot image of what’s happening in front of your Ring Camera as a notification. On Android phones, a setting called Background Data needs to be toggled on in order for Rich Notifications to work. In some cases of poor connection, you may not receive Rich Notifications. As @SolarEclipse mentioned, smart watches are not officially supported by Ring, so the Rich Notifications feature may or may not work on your smart watch. If you’re not receiving notifications at all or it’s inconsistent, I’d suggest reviewing the troubleshooting tips and tricks in the Community post here. I hope this information is helpful! 
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