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M

MelFu

Ring Floodlight Wired Plus camera broke
hardwired-security-cameras
troubleshooting
I’m having problems with my floodlight cam that I purchased this year. First the light keeps coming on and off for no reason. Once I turn it off it comes right back on. Now something wrong with the camera. The picture is distorted. My husband said it looks like water got into it. What can I do about this? ![IMG_3134|231x500](upload://nawLfRx1DebJ09DSaE1hN5XCXQx.jpeg)

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25-10-2023 03:12:29

Responses (2)

B

bemak187

@MelFu Really best option is to contact Ring support. There isn't much the forum can do as it does look like some sort of fault.

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25-10-2023 09:43:25

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M

MelFu

@bemak187 Ok thank you. It seems to sort of be working today but now the light isn’t. It show red lights/dots above the camera.

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26-10-2023 01:28:31

T

Tom_Ring

Hi @MelFu. The Red lights/Dots above your camera are the infrared LED lights used for night vision.

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30-10-2023 03:54:11

S

system

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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29-11-2023 03:55:01

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