Ring Security Cameras

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U
Ring floodlight Wi-Fi problems
hardwired-security-cameras
connectivity
troubleshooting
cs-support

Our Ring floodlight camera is hardwired and out of the blue has started indicating that it is offline. We get messages that motion has been detected by it, but we get no video with it and cannot access live view. In the app it is showing no Wi-Fi. We have rebooted it with the app and it worked for a short time but is again offline. Our Wi-Fi is working fine, our other ring products are connected and we moved a Wi-Fi extension puck closer to the floodlight but still no luck. It’s important to note, that this camera has been working fine for over a year so it didn’t really need a Wi-Fi puck as we have changed nothing internally. This has been going on for about a week. Does anyone have any ideas?

1760

2

1

03-03-2023 14:13:11

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