Ring floodlight pro

Hi, i have just installed the ring floodlight pro and i dont have any sound when viewing through the app whilst live or when watching recorded videos. The only thing i have been able to hear is the siren.

Is there anything i can do to try and fix this myself? Or is a replacement my only option?


Hi @user31973. If you are not getting any audio on your Floodlight Cam Pro, try the following steps:

If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.