Ring floodlight plus gasket not flush

Ring floodlight plus gasket not flush

Hi all,

Purchased the ring floodlight plus (2021) with camera recently and found that the black gasket does not sit flush with the box that held my own floodlight. Not sure if it’s a design flaw or if I need to purchase a mounting plate or box to make it watertight. Any suggestions? TIA

Hi; not familiar with mounting the floodlight plus. Are there screws in the front that secure the light to the electrical box?

Yes, it came with that metal mounting bracket.

I just watched the installation video. It looks like you first install a flush metal bracket to the wall and then the through screws go through the actual camera assembly. Then you install the nuts of the ends of those machine screws with the Ring screwdriver, correct? Is the Ring metal bracket flush with your wall in the first place? Are the nuts threaded all the way on the machine screws and then tightened down carefully? Perhaps you have cross-threaded one of the nuts and you don’t have it screwed down on the bolt all the way.

Hi there, @Devonedwards1! Your Floodlight Cam Wired Plus must be installed on a 4“ round UL listed weatherproof electrical box. This is both for proper, intended, and safe operation. If you are unsure or uncomfortable with installing this, we recommend hiring a qualified electrician. Feel free to also check out our help center article for more information on installation. :slight_smile: