Hey @kcqpokemon! In low light conditions, light will help a lens to adjust properly to see an object in motion. This can come from outdoor lighting or the PIR lights on the Ring device itself. Keep in mind that lights can only illuminate so much of an area, so the range of detection may vary by environment, at night. In addition, when the camera detects motion at night, the PIR sensors look for a heat source.
To improve motion detection at night:
* Try leaving exterior lighting on near the device
* Since the Ring device has lights, a light schedule can be used
* Try changing the motion sensitivity to ‘People Only’
* Tilt the camera so the PIR detection range covers the desired area.
If you continue to have any issues, please contact our support at 1-800-656-1918!