‎Ring Floodlight Camera - Broken Collar Screw

English

Help

Community Home

Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.

K

kav269

Ring Floodlight Camera - Broken Collar Screw

hardwired-security-cameras

cs-support

Is there any repair that can get executed on a broken collar screw that connects the camera to the back plate? ![IMG_7733|375x500](upload://6yfC3fbLO3mGCe3wyw3QU0yi6cr.jpeg)

269 •

0 •

05-08-2023 08:01:38

Responses (2)

C
Caitlyn_Ring
Hi @kav269. In the case of physical damage to your Floodlight Camera or any of the installation materials, I'd urge you to contact our support team. They can review the damage and determine the best course of action to resolve this. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
0
•
08-08-2023 04:15:01
•
S
system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
0
•
07-09-2023 04:15:28
•