Hi all, I have a floodlight cam with 2 lights, and last night I noticed 1 of the 2 was not working. Are replacement parts available, and is something like this covered by a warranty?
Thank you so much for your guidance!
Hi @philthomasp. Try rebooting your Floodlight Cam in the Ring app using the “Reboot This Device” option from the Device Health screen. If that doesn’t fix this, you can give our support team a call at one of the numbers available here so they can review the device’s warranty and determine the best solution. If you are outside of the US, please visit here to see how to contact support.
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Rebooting did not work, I will call support and post the outcome here for anyone else experiencing the same issue.