Hello. I recently changed my Google wifi password due to security issues. Since the password changed, I had to reconnect my Ring devices.
I have Ring Floodlights (with Ring Bridge), a Ring Floodlight Cam 2, and the security system. The floodlights and security system were able to reconnect to the wifi without any issues.
However, when I tried to reconnect the Ring Floodlight Cam 2, it did not work. I tried to reset the router, the Google wifi, power down the electrical circuit serving flights, and even did the factory reset. None of these methods allowed me to reconnect to my home Google wifi.
It had no issue connecting before, so I’m not sure why it’s not working this time around. I tried the hotspot method I read from another thread. It was able to connect from my phone’s hotspot without an issue. But when I tried to change networks back to my home wifi, it would not connect again.
Any help from Ring would be appreciated.