Ring flood

Can ring customer service change
the video quality ?

Hey @F150. Our customer service team would be unable to change the video quality, but they could look into ways on improving your device’s RSSI to get a better video quality, as it’s all based off of the strength your device has to the router. Please feel free to reach out to them here!

Ring chime pro extender is -40 and floodlight is -50. Works fine but the quality is not 1080. I read where you could adjust auto/ 720/1080 on your side.
End user is unable to make that change.