Ring Flood Light cover detatched

Products Security Cams
1

I went out yesterday and saw the cover in front of the lens of my Ring flood light blowing in the wind. It seems the glue has lost its adhesive properties and it just popped right off. I had to tape it back on temporarily while I seek support.

Can I get a new plastic lens cover? Should I just glide this one back on? You can see a crackley ring around the outside of the lens, that was the Glue from the factory.

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2

Hi @GMo. I’d recommend following up with our support team on this, so they can review the damage and your device’s warranty in order to determine the best solution. You can give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.