Ring flood light cameras not detecting black cars
For some reason my flood light cameras won’t detect motion either night or day when black cars pull into our driveway. Unless they just stop in the driveway if they just drive towards the garage it completely misses it. Anyone else has the same problem?
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06-10-2020 12:47:20
Responses (4)
- C
Hi @Vajjas. The motion detection shouldn't be affected based on the color of the car. Would you mind attaching a screenshot of the Motion Zones you have set in the Ring App? Additionally, about how high is your Floodlight Camera mounted? I'd be happy to take a look and see what suggestions I can make. :)
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06-10-2020 08:01:17
- M
I have the same problem with bears. Picks up raccoons and other animals fine. Did you find a solution?
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23-04-2021 12:08:10
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- A
I've got the same problem with our flood light camera over the garage. It is installed above the garage door and the view is entirely unencumbered. It can see any other color of vehicle including my white SUV, but it cannot see my black car in motion, and does not record it as an event. Is there a solution to this issue?
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16-08-2023 01:57:18
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- C
Hi neighbors. Ring Cameras and Doorbells are designed to detect and alert you to visitors at your property. The color of a vehicle should not affect the motion detection on your Floodlight Cam. I'd recommend reviewing the information and troubleshooting steps regarding motion detection [here](https://support.ring.com/hc/en-us/articles/360042728431-Advanced-Motion-Detection-in-Ring-Devices). If you need further assistance with troubleshooting your motion settings, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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17-08-2023 10:15:47
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Vajjas
It also has the same problem with the black bears. Yes bears :-) anything I could do to adjust settings so it detects bears in the dark and black cars?
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06-10-2020 03:28:58
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