Ring Video Doorbell

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Ring elite white light does not light up
hardwired-battery-video-doorbell

why is my ring elite white light does not light up. It its working and I can do live video but the white light suppose to illuminate at night

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26-02-2021 17:01:35

Responses (1)

  • T

    Hi @ringusr123. If your Ring Elite is functioning normally, but the light is not working on it, I would reach out to our support team. They will be able to determine what is happening and provide you with the best solution. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

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    01-03-2021 23:54:35

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