Mines doing the same thing too. Spent an hour trouble shooting the problem before finding this thread. Looks like I’m not the only one. Mines was installed by my builder 2 years ago and house has Alexa built in. Haven’t check with any of my neighbors yet as we all have the same setup in our houses.
After all the troubleshooting I did last night, it’s down to either a software issue or a hardware flaw that ring either knows of or hasn’t came out with a resolution. Funny how everyone’s problem arise either after the last update or past the 2 year mark that these ring elite will self destruct. Now they want us to try this and that and report back to them like we are on there payroll.
Ring, step up to your plate and resolve this matter.