I had an account that was connected to a ring doorbell but I deleted the account thinking it would delete the doorbell from the account, I created a new account and tried to connect the doorbell to the new account but it says I am not the owner of the doorbell what do I do?
Hi @JonathanHernandez. You will need to reach out to our support team to get his matter escalated and addressed for you. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.