Ring doorbell

My device no longer appears on my phone

Hey @Jalen2201. If you no longer see your device show up on your account and cannot set it up again, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.