My ring doorbell stopped working all of a sudden. Double checked to make sure there was power by installing my old doorbell and it worked.
Had it for less than a year. Can i get a new one?
Hi @jacksonlopez. If you have a Doorbell Pro, make sure it is wired up properly for sufficient power. You can check this Hardwiring Guide for some tips. I’d also recommend attempting a reset on your Doorbell by holding down the setup button for 20 seconds. If the Doorbell is not responding, you can reach out to our support team for further assistance. If you are outside of the US, please visit here to see how to contact support.
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