Ring doorbell wont connect to live activity

I am unable to connect to previous events and live view just says unable to connect. I have tried absolutely everything in the help and support section. I have two ring doorbells exactly the same my front door one is fine. My backdoor one is the one giving me problems. Its also closet to the wifi. Theres clearly a fault with it as the one at the front of my house is working perfectly fine. PLEASE help.

Hi @Shontz. Can you give us some information about this doorbell? What specific model is it? What is the RSSI for this device? Is it battery-powered or hardwired? Do you get a notification when the doorbell button is pressed?

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