Ring doorbell wont call my phone

Products Video Doorbells
1

Ive not had my ringdoorbell long. When i first got it (android s20) if the doorbell was pressed I would get a call to answer or cancel.

Now since ive changed phone to S22 i get a notification someone is at the door but I dont get a call. My partner iphone latest one. Has never had a call she just gets a notification.

All notifications and motions are set on. Am i missinh something.

Stephen

3

Hi @Toffeeste. Do you have Rich Notifications turned on? Check out this Help Center article here which will better describe Rich Notifications. Tapping on a Rich Notification should activate a Live View of the device. Let me know if this helps.