Ring doorbell won’t charge!

Just got ring doorbell I fully charged it an then hardwired it not charging what’s so ever?

Hi @user68762. Which model of Ring Doorbell do you have? The device name is listed on the Device Health page in the Ring app. How do you have it hardwired - to an existing doorbell circuit or with the Plug-In Adapter? What is the battery percentage on the Device Health page, and how is it changing from day-to-day? We’re happy to help with general troubleshooting tips and tricks once we have more information on the issue.