Ring doorbell won’t charge…

I plug my doorbell in to charge and it will flash blue (at the very top of the circle) for about 20 seconds and then stop flashing but it won’t charge! I’ve tried rebooting the doorbell, different outlets even different cords. It won’t charge! Help!

Hi @haleyn. You have tried all the troubleshooting steps I would have recommended for this type of concern. The next best step is to reach out to our support team for further assistance. Give our support team a call at one of the numbers available here.