@user4204 After the Doorbell detects a motion and starts recording, that video will process and save so it’s unlikely to catch multiple recordings from the same event (in this case, your neighbor walking up to your door and then away). As for the recording length, you may have Motion Verification toggled on.
Motion Verification makes Motion Detection more accurate because it reduces unwanted motion notifications and trims recordings before they end. For example, if there is a Motion Event, like a person walking in front of a camera, your camera might keep recording even after the person is out of range of the camera and nothing is happening.
If you have Motion Verification turned on for your device, this might change your max recording length. For example, if you chose 30 seconds as your Video Recording Length and you have Motion Verification turned on, your video might cut off at 15 seconds if there’s nothing being recorded.
If you want to turn your Motion Verification on or off, follow these steps:
- Open your Ring app and tap on the three lines on the top left of the Dashboard screen.
- Tap Devices.
- Select the device you want to adjust.
- Tap Motion Settings.
- Tap Motion Verification.
- Toggle the Motion Verification button on or off.