Ring Video Doorbell
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Ring Doorbell Wifi drops after 10 minutes
I've had a video doorbell Pro kit for 2 days, it all set up fine but after around 10 minutes the door bell loses wifi and goes offline. I've re-connected many times over the last couple of days and this happens every time. I've checked the power which is 'Good' at 4015mV, the last reported signal strength is RSSI -44. I've pinged the router many times both at the router and at the doorbell with the door shut, the ping is always around 50ms, never above 60. Is there anything else I can check?
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30-07-2020 12:41:10
Responses (1)
C
Hi, we have a WiFi booster that is around 5 feet from the doorbell, it's very close. The main rooter is around 12 foot away through one wall. The WiFi signal is very strong when I connect it. The doorbell is mounted on a composite wood door frame.
thank you for your help
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30-07-2020 05:13:24
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Caitlyn_Ring
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30-07-2020 04:28:24
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