Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.

M
Ring Doorbell Video 2 (battery) no power - new battery charged and installed

We have a Ring Doorbell Video 2 that gets power from a battery. It stopped working about a week ago, charged existing battery and installed no power. Purchased and fully charged new battery and the unit still has no power. Holding the Setup button does not reset and can't find any means of resetting unit. Any suggestions?

1111

0

0

15-05-2020 13:07:54

Responses (2)

  • D

    Hi - I am having the exact same issue as in the post above. Is there anything else that it is suggested to try before ringing support?

    0

    02-12-2022 15:25:26

    • J

      Hi @Depps. If you have verified your battery is charged and have done a factory reset but are still having the same concern, then the next best step would be to contact our support team.

      0

      05-12-2022 17:03:15

      Didn't find an answer ?

      Log in or create your Ring account to post a question and join in the on the conversation.

      Most Helpful Members