I’ve had the doorbell installed for about a month. We recently noticed that the doorbell is exceedingly hot to the touch. It’s hot on the front and sides. The internal transformer is not hot and the device/app states the voltage is good. I assume this isn’t normal. What is the best course of action?
I’m experiencing the same issue on my pro 2. Let me know if you get it figured out.
1 Like
Hi neighbors. It is normal for a Ring device to feel warm to the touch when hardwired. This Help Center article here has additional information on Ring Devices and extreme temperatures. In addition, your safety is our top priority, and our support team is always available to address any safety concerns. Give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.