ring doorbell version

Products Video Doorbells
#1

Hello,

how can i see the current version of my ring.com doorbell? I would like to order a solar panel for it.

Chris

#2

Hey @Cgrauls. Can you take a picture of the front and back of your Doorbell? I can help you figure out which one you have with those pictures. In addition, you can contact our support team to find this information. For that, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.

#3

Hello Chelsea,

that would be the following device.

#4

Hi @Cgrauls. Thanks for those pictures! Sorry for the delay to get back to you. The solar charger you need will be found here, as you have the 1st Generation Video Doorbell.