Ring doorbell stops recording while being vandalised

I have a Ring Doorbell (2nd generation) and I’ve got a bit of a problem with it.

Basically it just stops recording whenever any of the adorable little darlings around our estate decide to take a liking to it. Take last night for instance, one of the local teenagers decided that it would be a brilliant idea to try and kick the innocent little device off the wall (obviously he failed miserably), he approached in the usual face concealed manner and then swiftly booted said device a few times, on the second swift kick my doorbell immediatly went in to emu mode and promptly ended the recording.

This isn’t the first time it’s done this as it’s happened earlier in the year as well.
So, my question is…
Should the doorbell automatically shut off whilst it’s being vandalised or is it borked somehow?

Oh yeah, just in case it’s relevant. I bought the doorbell in May this year so yep it should still be under warranty, and I also purchased a one year subscription.
The rest of the time it works relatively well.

Hi @gworf74. If difficult to say what should happen when a device is being vandalized, as this isn’t something we can test for. It’s certainly possible that the force from the kick could have caused damage to the device, causing it to stop recording. I would suggest contacting our support team to see if your device is still functioning properly. Please send us a private message on Facebook @Ring or give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.