Ring Doorbell - Rubbish

I bought a Ring video doorbell not even a week ago for our brand new house. WiFi router is in the next room and I have a strong connection. The quality of the video on this doorbell when attempting to answer a ring or speak to someone is absolutely appalling. You can’t maintain a conversation as it stutters and jumps around the place. I want to return it for a refund but now I’ll have four drill holes in my brand new front door as this product is nothing as advertised. Horrible.